General terms and conditions

The following terms and conditions (hereinafter referred to as "GTC") apply to your use of the services provided by TTF (The Trader Funds) (hereinafter referred to as "Services"), which are mainly provided through the www.thetraderfunds.com website. Please read and understand this GTC carefully before using the services. If you have any objections or do not understand any of the terms of this GTC, please do not use this service. Continuing to use the services or participating in any trading challenges indicates that you accept and agree to comply with this GTC. TTF (The Trader Funds) reserves the right to revise this GTC at any time. The revised content will be published on the website and will take effect from the date of publication.

Contract formation and scope of application

By registering on the website or using the service for the first time without registration, you enter into a contract with TTF (The Trader Funds) to provide the services you choose. GTC constitutes an integral part of this contract. By using the service, you accept and agree to comply with these GTC.

The Service is available only to individuals who are 18 years of age or older and reside in a country where the Service is available. By registering for an account, you confirm that you are 18 years of age or older. If you are under 18, you may not use the Service. You undertake to access the Service only from countries where the Service is available and to comply with applicable laws. If the laws of certain countries restrict or prohibit your access to or use of the Service, you undertake to use the Service only to the extent permitted by law.

Restricted jurisdiction

TTF (The Trader Funds) does not provide services to the following individuals:

• Individuals of nationality or residing in restricted jurisdictions.
• Entities that establish, register, or have offices in restricted jurisdictions.
• Individuals or entities subject to international sanctions or with criminal records related to financial crimes or terrorism.
• Restricted jurisdictions include: US, North Korea, Iran, Cuba, Syria, Sudan, Venezuela.

TTF (The Trader Funds) reserves the right to refuse, restrict, or terminate the provision of services to the above individuals or entities in accordance with these terms, including restricting their access to the Client section and/or trading platform.

Scope of services

TTF (The Trader Funds) services include but are not limited to:

• Simulated trading of foreign exchange market and other Financial Marekt tools.
• Provision of analytical tools, training and educational materials.
• Access through the Client section and third-party app.

The Financial Marekt information used in the simulated exchange is only for simulation purposes. You acknowledge that all transactions conducted through the service are simulated and do not involve actual funds.

The simulated funds in simulated trading are only used for internal services and cannot be used for actual trading or withdrawal. Unless otherwise agreed in writing, you will not receive compensation or bear losses due to simulated trading results.

Disclaimer

TTF (The Trader Funds) services should not be considered investment services. We do not provide any guidance, advice, or recommendations regarding trading or investment tools.

Any employee, staff member or representative of TTF (The Trader Funds) shall not provide investment advice or recommendations. Even if any relevant information or statement is misunderstood as investment advice, TTF (The Trader Funds) shall not be liable for it.

Service delivery

The service and all related content are provided on an "as is" basis, including all defects and deficiencies. The risk of customers using these services and content is borne by customers themselves. Unless required by law, TTF (The Trader Funds) makes no express or implied warranties, including but not limited to warranties of marketability, fitness for a particular purpose, or non-infringement.

Limitation of liability

To the maximum extent permitted by law, TTF (The Trader Funds) shall not be liable for any damages (including indirect, incidental, special, punitive or consequential damages, loss of profits, loss of data, personal or other non-financial damages) resulting from the use of the service or reliance on any tools, features, information or other content related to the service. TTF (The Trader Funds) shall not be liable for any third-party products, services, applications or other content used by customers. If the law or court determines that TTF (The Trader Funds) is responsible for website operation or service provision, the liability shall be limited to the amount of fees paid by customers for the service.

Service changes

TTF (The Trader Funds) reserves the right to modify, change, replace, add or delete any elements and functions of the service at any time without any compensation. TTF (The Trader Funds) also reserves the right to block third-party providers or remove their offerings from the platform.

Force majeure

TTF (The Trader Funds) is not responsible for failure to provide purchased services due to serious technical or operational reasons beyond its control, crises or impending crises, natural disasters, wars, rebellions, large-scale threats or other force majeure events. If TTF (The Trader Funds) is unable to provide services due to legal provisions or decisions of public authorities, TTF (The Trader Funds) is also not responsible for providing services.

Subscription service

• Service ordering can be done through the registration or order form on the website. After completing the registration, the provider will send the login information for the Client section and the trading platform via email.
• Services include free trials, TTF (The Trader Funds) challenges, and product validation. The free trial is limited in scope and time, and completing the trial does not grant additional service rights.
• All data you submit must be complete, true, and up-to-date. If there are any changes, you should update the data immediately or notify the provider. The provider is not responsible for verifying the accuracy of the data.
• If you provide an identification number, tax registration number, or similar information and declare yourself as a legal entity, the applicable terms will not include consumer protection provisions.
• Challenge fees vary based on initial capital, risk level, and other conditions. For specific fee information, please refer to the website. The provider reserves the right to provide services under the agreement conditions, and all discounts and offers are non-cumulative unless otherwise specified.
• Challenge fees are used to access TTF (The Trader Funds) challenges or related services. If customers cancel or fail to complete the challenge or violate the terms, no refund will be given.
• If a customer makes an unreasonable complaint or disputes payment of fees through a bank or TTF (The Trader Funds), the provider has the right to stop the service and refuse future services.
• The selected challenge option applies to subsequent verification and cannot be changed.
• The provider reserves the right to unilaterally change service fees and parameters at any time, and purchased services are not affected.
• Before the order is submitted, you can check and modify the data. The order is completed by submitting the form, and the contract takes effect after paying the fee.
• To use the service, you are responsible for the cost of technical equipment and software, including third-party software. The provider does not guarantee that the service is compatible with specific equipment or software.
• The terms and privacy policy of the trading platform are set by the platform operator, and you should read the relevant terms before using it.
• If a customer places a large number of orders in a short period of time, the provider may restrict the service. If abnormal behavior is related to prohibited trading behavior, the provider reserves the right to take action.

Payment terms

The fees for the TTF (The Trader Funds) challenge option are in US dollars and can be paid in other currencies listed on the website. If you choose a currency other than US dollars, the fees will be converted based on our exchange rate and the total payment amount will be displayed in the currency you choose. Before confirming the order, you will be able to see the exact payment amount. The customer acknowledges that if payment is made in a non-selected currency, the amount will be converted based on the effective exchange rate at the time of payment.

• All service fees include taxes. If the client is a business (trader), they must fulfill their tax obligations according to applicable laws and pay corresponding taxes or other fees when they are obligated.
• Payment can be made through any of the payment options available on the website.
• Payment should be completed immediately when paid by payment card or other instant payment methods. The fee is considered paid when the full amount is credited to the provider's account. If payment is not made on time, the provider has the right to cancel the order. The customer is responsible for paying all related fees for TTF (The Trader Funds) and ensuring that the fees for the selected challenge are fully paid.

User Center

• Each customer is allowed only one user center, and all services must be performed within that user center.
• User center and trading platform access are protected by login data. All login credentials are personalized and only authorized users are allowed to use them. Users are responsible for keeping their login name and password confidential and taking measures to prevent unauthorized access. If there are signs of third-party abuse, users should immediately notify TTF (The Trader Funds). TTF (The Trader Funds) reserves the right to change login names and passwords and will notify customers promptly when changes occur.
• If the customer is registered as a legal entity, it is allowed to authorize its employees or representatives to use the services provided by the user center.
• The customer is responsible for all activities conducted through the user center or trading platform. TTF (The Trader Funds) is not responsible for any abuse caused by customer reasons, nor does it assume any compensation liability. TTF (The Trader Funds) is not responsible for the unavailability of the user center or trading platform, as well as the damage or loss of data or other content uploaded, transmitted, or stored through these platforms.
• The customer acknowledges that the service may not be available 24/7 due to maintenance, upgrades, or other reasons. TTF (The Trader Funds) is not responsible for the unavailability of the user center or the damage or loss of data or other content uploaded, transmitted, or stored through these platforms, nor does it provide any compensation.

Trading platform

• Each customer is allowed to have only one user center, and all services should be maintained within that user center.
• The number of TTF (The Trader Funds) challenges and verifications allowed by the user center may be limited by the initial capital amount or other parameters of the products ordered by the customer. Unless explicitly authorized by the provider, the initial capital amount may not be transferred or combined between products. Users may not transfer or combine performance, service parameters, data, or any other information between products.
• Access to the user center and trading platform is protected by login data, and customers are not allowed to provide or share this data with any third party. If customers register as legal entities, authorized employees and representatives can use the services in the user center. Customers are responsible for all activities on their user center or trading platform. TTF (The Trader Funds) is not responsible for abusive behavior, especially abuse caused by customer reasons, and TTF (The Trader Funds) is not responsible for any negative consequences arising from this.
• The customer acknowledges that the service may not be available 24/7 due to maintenance, upgrades, or other reasons. TTF (The Trader Funds) is not responsible for the unavailability of trading platforms or the damage or loss of data or other content uploaded, transmitted, or saved through these platforms, nor does it provide any compensation.

Simulated trading rules

• When conducting simulated trading on the trading platform, you can execute all types of trades, unless these trades belong to prohibited trading strategies or practices defined in the terms. You should also follow Financial Marekt's standard trading rules and practices (such as risk management rules). Please note that the trading conditions of the trading platform may also impose additional restrictions.
• TTF (The Trader Funds) has the right to access information about the simulated trades you perform on the trading platform. You agree that TTF (The Trader Funds) may share this information with individuals or entities within its group, as well as other individuals or entities associated with TTF (The Trader Funds). You authorize TTF (The Trader Funds) and these individuals or entities to process this information in accordance with applicable data protection laws. These activities can be carried out automatically without your further consent, and you are not entitled to any compensation or benefits related to the use of data. You understand that through simulated trading, you are not providing any investment advice or recommendations to TTF (The Trader Funds). You can suspend simulated trading on the trading platform at any time.
• TTF (The Trader Funds) is not responsible for the information displayed on the trading platform, including interruptions, delays, or inaccuracies caused by technical issues. TTF (The Trader Funds) is not responsible for interruptions, delays, or inaccuracies in market information displayed through the client portal.

Prohibited acts

During the simulated trading period, the following behaviors are prohibited:

• Intentionally or unintentionally exploiting errors in the service (such as price display errors or update delays) for trading strategies.
• Transact using external or slow data sources.
• Alone or in collaboration with others (including between different accounts or accounts held with different entities), transactions or combinations of transactions aimed at manipulating transactions, such as taking opposite positions at the same time.
• Trading in violation of the terms and conditions of TTF (The Trader Funds) and the trading platform.
• Use of software, artificial intelligence, ultra-fast or bulk data entry that may manipulate, abuse or provide an unfair advantage in the use of a system or service.
• Trade within 5 minutes before and after major global news, macroeconomic events, company reports, or earnings releases.
• Use price differences for arbitrage trading.
• Execute high-frequency trading strategies, especially trades that last a few seconds or less.
• Use any technology to interfere with the platform network.
• Use trading robots (EAs), especially from third-party EAs, such as copying signal trading, short-term cut trading, delayed arbitrage trading, reverse arbitrage trading, and hedging arbitrage trading.

Customers must not:

• Allow any third party to access its TTF (The Trader Funds) challenge and verification account or trade on its behalf, regardless of whether the third party is private or professional.
• Access or represent others in transactions or account management, whether as a professional or in another capacity.

Abnormal transaction

Abnormal trading refers to abnormal behavior patterns or operations that do not comply with market norms that customers exhibit during the trading process. The following are some specific definitions of abnormal trading behavior.

• Transaction behavior mutation :

  • A sudden and significant increase or decrease in a client's trading volume, frequency, or capital usage cannot be explained by normal market fluctuations or adjustments to the client's trading strategy.

• Frequent trading in the short term :

  • Clients frequently open and close positions in a very short period of time (such as seconds or minutes), especially using high-frequency trading strategies, trying to profit from small market price fluctuations.

• Exceptional risk management :

  • The client did not follow basic risk management principles, such as using excessive leverage or taking on too much risk in a single transaction.

• Abnormal trading patterns :

  • The client's trading pattern is seriously inconsistent with their previous trading behavior or market standards, such as large-scale trading during abnormal trading hours or large-scale trading before and after important economic events.

• Alleged market manipulation :

  • Clients attempt to manipulate market prices or mislead market trends by simultaneously holding long and short positions and matching accounts.

• Exceptional data sources :

  • Customers use external or slow data sources for transactions, resulting in delayed transaction information, which may exploit system vulnerabilities for profit.

• Misuse of technology :

  • The use of automated trading software, robots, or other technical means for trading results in a decrease in system performance or an unfair advantage.

• Arbitrage and hedging :

  • Use price differences between different markets for arbitrage trading, or avoid risks by holding hedging positions, especially before and after important market events.

Violation processing

If the client engages in any of the above prohibited activities, TTF (The Trader Funds) has the right to:

• It is believed that the client has not met the specific TTF (The Trader Funds) challenge or verification conditions.
• Temporarily restrict customers' trading permissions, such as reducing leverage or limiting trading varieties, until customers' trading behavior returns to normal.
• Delete transactions that violate regulations from the customer's trading history, or do not count the profits and/or losses realized in simulated trading.
• Freeze the customer's trading account and prohibit any trading operations until the customer provides a reasonable explanation or corrective measures.
• Cancel all services provided to customers and terminate this contract.

Refund Policy

• Access to Services after Payment of Fees : You paid a fee to access the TTF Challenge and its associated services. You will not be entitled to a refund if you decide to stop using the Services or terminate your contract, whether because you have not completed a challenge, failed a verification, or for any other reason.
• Cancellation of Contract : You may request cancellation of your contract by sending an email to cs@thetraderfunds.com. Once the request is confirmed, your contract will be terminated and you will not be able to continue using the Services and will not be entitled to a refund.
• Multiple Violations : If you have triggered any of the prohibited behaviours listed on the Platform and have received a warning from TTF, TTF reserves the right to disable your access to all the Services without refunding the fees paid.
• Activation of the TTF Challenge : After paying the fee, you will receive the login details for the trading platform. By opening your first demo trade, you will activate the TTF Challenge. If you do not activate it within 30 days of receiving the login data, access will be suspended and you will not receive a refund.
• Verification Activation : You need to activate verification within 30 days of receiving your new login data or verification access will be suspended. If you fail to comply with the conditions set forth during the validation period, your validation will be considered unsuccessful and you will not be able to receive a refund.
• Special Circumstances: : If a user is unable to complete a challenge due to technical problems or platform malfunctions, the user may apply for a refund on the platform after submitting sufficient evidence.
• NOT STARTED CHALLENGE : If the user has paid for the challenge but has not started participating in the challenge, he/she can apply for a refund within 24 hours.